Privacy
Privacy Policy
**Effective Date:** 03/18/2026
Welcome to **Social Family**, a private social media platform created for individuals in recovery who are working a Twelve Step program. Your privacy and anonymity are extremely important to us. This Privacy Policy explains how we collect, use, and protect your information.
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### 1. Our Commitment to Privacy
Social Family is built on the principles of trust, confidentiality, and respect. We are committed to providing a safe and secure environment where members can share their experience, strength, and hope.
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### 2. Information We Collect
We may collect the following types of information:
**a. Account Information**
* Username (real name not required)
* Email address
* Password (encrypted)
**b. User Content**
* Posts, messages, comments, and shared content within the platform
**c. Technical Information**
* IP address
* Browser type and device information
* Usage data (such as pages visited and time spent on the site)
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### 3. How We Use Your Information
We use your information to:
* Provide and maintain the platform
* Enable communication between members
* Improve user experience and site functionality
* Ensure safety, security, and compliance with our Terms
* Respond to user inquiries and support requests
We do **not** sell your personal information to third parties.
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### 4. Anonymity and Confidentiality
We strongly encourage users to protect their anonymity. You are not required to use your real name.
While we take reasonable steps to protect your data, any information you choose to share with others on the platform is done at your own discretion. Other users may retain or share information outside of Social Family.
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### 5. How We Protect Your Information
We implement reasonable security measures to protect your information, including:
* Encrypted passwords
* Secure servers and data storage
* Access controls to limit unauthorized access
However, no system is completely secure, and we cannot guarantee absolute security.
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### 6. Sharing of Information
We may share information only in the following circumstances:
* To comply with legal obligations or lawful requests
* To protect the safety and rights of users or the public
* To enforce our Terms and Conditions
We do not share your personal information for marketing or advertising purposes.
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### 7. Cookies and Tracking Technologies
Social Family may use cookies or similar technologies to:
* Keep you logged in
* Remember your preferences
* Improve site performance and functionality
You can adjust your browser settings to disable cookies, though some features may not function properly.
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### 8. Third-Party Services
We may use trusted third-party services (such as hosting or analytics providers) to operate the platform. These providers are required to protect your information and only use it as necessary to provide their services.
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### 9. Data Retention
We retain your information for as long as your account is active or as needed to provide services. You may request account deletion at any time, and we will take reasonable steps to remove your data, except where retention is required by law.
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### 10. Your Rights
Depending on your location, you may have the right to:
* Access the personal information we hold about you
* Request correction or deletion of your data
* Withdraw consent for data use
To make a request, please contact us using the information below.
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### 11. Children’s Privacy
Social Family is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
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### 12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and continued use of the platform indicates acceptance of the updated policy.
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### 13. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us at:
**Email:** [support@socialfamily.net](mailto:support@socialfamily.net)
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By using Social Family, you acknowledge that you have read and understand this Privacy Policy.
