About
**Effective Date:** March 28, 2026
## About Social Family
**Social Family** is a private, supportive online community created for individuals in recovery who are actively working a Twelve Step program. We understand that recovery is not a journey meant to be taken alone—it’s built on connection, honesty, and shared experience.
Our platform offers a safe and confidential space where members can connect with others who truly understand the challenges and victories of recovery. Whether you're newly sober or have years of experience, Social Family provides a place where your voice matters and your story can help others.
### Our Purpose
At its core, Social Family exists to strengthen recovery through fellowship. We believe that when people come together to share their experience, strength, and hope, healing becomes more powerful and lasting.
### What We Offer
* **Private Community** – A secure environment where members can openly share without fear of judgment
* **Meaningful Connections** – Build relationships with others who are walking the same path
* **Shared Experience** – Learn from real stories of recovery, setbacks, and growth
* **Ongoing Support** – Stay connected to the principles of the Twelve Step program, anytime and anywhere
### Our Values
* **Anonymity** – Your privacy and confidentiality are respected at all times
* **Honesty** – Open, truthful sharing is encouraged as a foundation for growth
* **Support** – Every member deserves compassion, understanding, and encouragement
* **Community** – Recovery thrives when we stay connected
### Our Mission
Our mission is simple: to provide a digital home where people in recovery can stay connected, support one another, and continue growing in their program—together.
No matter where you are in your journey, you are not alone.
**Welcome to Social Family.**
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## 1. Introduction
Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you use our platform.
By using Social Family, you agree to the practices described in this Privacy Policy.
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## 2. Information We Collect
We may collect the following types of information:
### a. Information You Provide
* Name or username (you may choose to remain anonymous)
* Email address
* Profile information you choose to share
* Content you post (messages, comments, media, etc.)
### b. Automatically Collected Information
* IP address
* Browser type and device information
* Usage data (pages visited, time spent, interactions)
### c. Cookies and Tracking Technologies
We may use cookies or similar technologies to improve user experience, maintain sessions, and analyze usage.
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## 3. How We Use Your Information
We use your information to:
* Provide and maintain the platform
* Create and manage user accounts
* Facilitate communication between members
* Monitor and enforce community guidelines
* Improve platform functionality and user experience
* Respond to support requests
We do **not** sell your personal information to third parties.
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## 4. Privacy, Anonymity, and User Responsibility
We strive to protect your privacy and support anonymity; however:
* You are responsible for the information you choose to share
* Other users may not respect anonymity or confidentiality
* Information shared on the platform may be seen, copied, or shared by others
We strongly encourage users to avoid sharing personally identifiable or sensitive information.
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## 5. Sharing of Information
We may share your information only in the following circumstances:
* To comply with legal obligations (such as court orders or law enforcement requests)
* To enforce our Terms and Conditions
* To protect the rights, safety, and security of users or the platform
* With service providers who assist in operating the platform (subject to confidentiality obligations)
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## 6. Data Security
We take reasonable administrative and technical measures to protect your information. However, no method of transmission or storage is 100% secure.
We cannot guarantee absolute security of your data.
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## 7. Data Retention
We retain your information only as long as necessary to:
* Provide the service
* Comply with legal obligations
* Resolve disputes and enforce agreements
You may request account deletion, but some information (such as posts or backups) may persist for a reasonable period.
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## 8. Your Rights and Choices
You have the right to:
* Access and update your account information
* Request deletion of your account
* Control what information you share
To make requests, contact us at the email below.
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## 9. Social Media Use and Well-Being
Social media use can be habit-forming or addictive for some individuals.
We encourage users to:
* Monitor their usage
* Take breaks when needed
* Seek professional help if they believe their usage is becoming unhealthy
Your well-being is more important than platform engagement.
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## 10. Not a Healthcare Provider
Social Family is not a healthcare provider and does not provide medical, psychiatric, or addiction treatment services.
Any information shared on the platform is not a substitute for professional care.
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## 11. Children’s Privacy
Social Family is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
If we become aware of such data, it will be removed.
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## 12. Changes to This Privacy Policy
We may update this Privacy Policy at any time. Changes will be effective upon posting.
Your continued use of the platform constitutes acceptance of the updated policy.
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## 13. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of the **State of Wisconsin, United States**, without regard to conflict of law principles.
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## 14. Contact Information
If you have any questions or requests regarding this Privacy Policy, please contact us:
**Email:** [support@socialfamily.net](mailto:support@socialfamily.net)
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## 15. Acknowledgment
By using Social Family, you acknowledge that you have read, understood, and agree to this Privacy Policy.
